Accela Automation® is
a Web-based enterprise application that helps agencies create
a more citizen-centric, performance-based government. Accela
Automation utilizes an open architecture and a centralized
database, allowing information to be shared across departments
and improving communication between agency, field staff, the
public, and businesses.
• Delivers a complete solution to automate workflow,
forms management, activity tracking, cashiering,
and more
• Reduces workload, improves efficiency, and increases
productivity
• Offers integrated mapping with Bing Maps and
GIS
• Connects disparate systems and users across departments
• Provides a personalized and easy-to-use interface
• Adapts and scales easily to support an agency’s
expanding needs
• Enhances public access and self-service
Accela Automation is built on the Vantage360®
architecture that can be implemented and integrated with a
full range of hardware and software platforms. Vantage360
enables Accela’s software solutions to integrate enterprise
information resources, and features a powerful set of tools
that allow end-users to enhance the way they interact with
agency data.
Accela Automation offers complete automation:
Configurable Applications – Agencies can configure
Accela Automation for any type of agency record including
permits, cases, licenses, and
asset types.
Powerful Workflow – Accela’s
workflow engine is configured based on your agency’s
existing practices. Workflows can be very complex, involving
several departments and multiple steps; or can be simpler,
involving a single department and just a few steps.
Data Manager – Admin tools like Data
Manager allow you to move records and configurations from
one environment to another.
Rich User Experience – Accela Automation
leverages the latest technologies to deliver a rich experience
for all users – global search, integrated mapping, spell
check, standard comments and more.
Robust Reporting – Accela
Automation provides your agency with the ability to leverage
its existing investment in Oracle, Crystal, or Microsoft reporting
tools and analyze information in real-time.
Fee and Cashier Management –
Accela Automation provides administrators with the ability
to quickly define fees and fee schedules. Users can assess,
invoice, and receive full or partial payments from a central
payment center within the application.
Scripting – Accela Automation offers
a powerful scripting engine that allows you to further customize
your application to meet business needs. Events that can be
triggered by the engine include creating a new record, resulting
a workflow task, writing information to a data file, sending
or receiving information from a Web service, and more.
The Accela Automation enterprise application includes these
modules:
• Accela Asset Management™
• Accela Land Management™
• Accela Licensing
and Case Management™
• Accela Public Health
and Safety™
• Accela Service Request™
Expand the capabilities of Accela Automation with add-ons that facilitate citizen
access, geographic information services (GIS) integration, integrated voice response,
and complete mobile office capabilities:
• Accela Citizen Access™
• Accela GIS™
• Accela IVR™
• Accela Mobile Office™ |
